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Program Overview

Change Management

Change Management Certificate

Business and service organizations must be nimble to thrive in today's complex marketplaces. Innovation is more than a buzzword — it's become a necessity. Organizations must constantly change from within to build viable processes and structures that can sustain success. They must also adapt in response to their environments through innovative management and creation of new services. This certificate provides a comprehensive overview of what it takes to thrive in an age of innovation and strategy, exploring a variety of topics — product development, quality management practices, the application of technology. Through coursework in organizational change, business innovation and change management, managers or aspiring managers can develop structured approaches to change across all levels of an organization.

This program was formerly titled Innovation and Change Management.

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About the Change Management Certificate Program

Change Management Goals and Courses

Change Management Tuition

Post-baccalaureate students at Northwestern's School of Professional Studies pay per course. For more information about financial obligations and tuition, visit the Tuition page.

Admission for the Change Management Certificate

In addition to completing an online application, you'll also need to submit a few supplemental materials. A list of requirements for admission including application deadlines and tips on how to apply can be found at the Admission page.

Change Management Registration Information

Whether you're a first-time registrant or current and returning student, all students register using our online student registration and records systems. Important information about registering for courses at SPS, including registration timelines and adding or dropping courses in which you are already enrolled, can be found at the Registration Information page.

Find out more about the Change Management Certificate

Program Courses:Course Detail
Team Leadership & Decision Making <> COMM_ST 250-CN

This course is organized to expose students to concepts and issues related to effective, ethical leadership and collaboration. Students will come to understand models and theories that describe these topics and gain practice thinking and writing critically. The goal of this course is for all to leave with the foundational strategies and knowledge to engage with others--as a leader and a team member-- to achieve good results in good conscience.


View COMM_ST 250-CN Sections
Organization Behavior <> ORG_BEH 301-CN

Organizations are a part of our everyday lives. Whether at work, school, church etc., similar interpersonal and group behaviors and dynamics apply. The focus of this course is to examine several aspects of organizations from an integrated perspective, including how the formal organization, culture, people and work can all connect to transform inputs to outputs. Emphasis will be placed on understanding individual differences as the foundation of our interpersonal and managerial effectiveness. Case studies, classroom and online discussions, team assignments and presentations will all be part of the learning. At the end of the class, it is anticipated that students will have a better understanding of today's complex organizations and more equipped to navigate the workplace.

This course combines classroom lecture and discussion with an online component. For the lecture and discussion components, this course is paired with an afternoon session of ORG BEH 311-CN, and the in-class meetings are on alternate Saturdays: 1/12, 1/26, 2/9, 2/23, and 3/9.


View ORG_BEH 301-CN Sections
Organization Behavior <> ORG_BEH 301-CN

The interaction of individuals in formal organizations; theory and research integrated with cases and exercises to develop an understanding of the dynamics of motivation, communication, group decision making, leadership, intergroup relations, power, and conflict. Students are encouraged to apply this knowledge to managing relationships with superiors, subordinates, and colleagues in their own work settings.


View ORG_BEH 301-CN Sections
Organizational Change <> ORG_BEH 310-CN

This course is an in-depth investigation of the forces driving organizational change and their impact on people and structure. Today's emphasis on quality, service, and efficiency has created great urgency for change that runs counter to other factors (e.g., a mobile labor force, uninspired leadership, and intense global economic pressures). The byproduct is often cynicism, self-preservation, and confusion--ingredients for disaster. Yet some organizations thrive; this course examines why, and explores change drivers and dynamics across organizational settings and situations ranging from major corporate mergers to not-for-profit politics. This course combines classroom lecture and discussion with an online component. This course will meet on 8/31, 9/7, 9/9, 9/14, and 9/16 in an intensive format. This course is part of the Business Leadership year two cohort.

See Northwestern Summer Session schedule to view available sections of this course. 


There is no available section.
Conflict Resolution <> ORG_BEH 311-CN

In this course, students achieve a working knowledge of conflict theory and its application to negotiations; learn about their own conflict resolution style, understand how group membership can impact conflict. This course combines classroom lecture and discussion with an online component. For the lecture and discussion components, this course is paired with a morning session of BLP/ORG BEH 301-CN taught by Robert Ernest, and the in-class meetings are on alternate Saturdays: 1/12, 1/26, 2/9, 2/23, and 3/9. This course is part of the Business Leadership year one cohort.


View ORG_BEH 311-CN Sections
Conflict Resolution <> ORG_BEH 311-CN

No matter the type or size, conflict takes place daily within every organization. Despite that frequency, conflict still is misunderstood and mismanaged. Based on research, there are generally accepted two types of conflict; one has the ability to increase productivity, effectiveness and satisfaction -and the other that can create the exact opposite effect. This course explores both the positive and negative impacts of conflict, and include strategies used to identify and resolve conflicts so that benefits can be received, issues addressed, and relationships maintained. This course combines classroom lecture and discussion with an online component. For the lecture and discussion the course will meet in person. First class attendance is mandatory.


View ORG_BEH 311-CN Sections
Strategic Planning & Management <> ORG_BEH 367-DL

This course applies the concepts of strategic planning to various types of organizations. Initial discussions will provide a basic framework for preparing a strategic plan for corporations, non-profits and government agencies. Practical applications will be developed from case studies and the experiences of the instructor and students. Since we can learn from wide range of situational discussions, we will consider entrepreneurial and established operations, as well as success stories and failures. This course is conducted completely online. A technology fee will be added to tuition.

See Northwestern Summer Session schedule to view available sections of this course.



There is no available section.
Entrepreneurship & Technology <> ORG_BEH 369-CN

This course focuses on early-stage companies (including, but not only, startups) and how they are structured, financed, managed, scaled, and sold. It is an example-driven course that requires research outside class. While the course focuses on technology companies, this is interpreted broadly to include telecommunications, financial technology, medical technology, hardware innovation, and other topics; this is not a sector-specific course focused on "pure tech" (e.g. social media startups, ad tech, etc.). This is a case-driven, highly-collaborative course with a Socratic, conversational classroom environment, and it includes a midterm exam and a final project.


View ORG_BEH 369-CN Sections
Innovation Management ORG_BEH 371-CN

The purpose of this course is to introduce students to the practicalities of engaging in innovative activities within a business setting. We will focus on the challenges of managing innovation from three vantage points: those of an entrepreneur, an early stage investor, and a practitioner of corporate innovation. We will dedicate most of our time to the first two of these, exploring how an entrepreneur navigates and tackles some of the major challenges to be faced in building a successful business, and how an investor evaluates a business and comes to understand the inherent risks associated with an early stage investment.

This course goes beyond simple checklists and frameworks, providing you with practical examples and firsthand experiences interacting with practitioners. You will, in turn, have the opportunity to apply what you learn through an in depth final project that requires you to translate what you learn in the classroom to a real-life example of innovation in action.


View ORG_BEH 371-CN Sections
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